Welcome to Agriguard Agrovet. By accessing or using our website and services, you agree to comply with these Terms of Service. Please read them carefully before using our platform, purchasing products, or engaging with our services.

1. Acceptance of Terms

By using Agriguard Agrovet’s website, products, or services, you agree to:

  • Follow all applicable laws and regulations.
  • Comply with these Terms of Service.
  • Accept responsibility for all activities under your account.

If you do not agree with these terms, please refrain from using our website or services.

2. Use of Website and Services

Users are granted a limited, non-exclusive, and non-transferable license to access and use our website for lawful purposes only. You agree not to:

  • Copy, reproduce, or distribute content without permission.
  • Attempt to hack, disrupt, or damage the website or servers.
  • Use the website to transmit harmful or illegal materials.
  • Impersonate another person or entity.

We reserve the right to suspend or terminate access for any violation of these terms.

3. Product Information and Availability

Agriguard Agrovet strives to provide accurate and up-to-date product information. However, availability, descriptions, and pricing may change without notice. Users acknowledge that:

  • Product images and descriptions are for reference and may differ from actual products.
  • Prices are subject to change without prior notification.
  • We reserve the right to discontinue products or modify specifications.

4. Orders and Payment

When placing an order through our website or other channels:

  • You must provide accurate and complete information, including name, address, and payment details.
  • Payment must be made in full before order processing, unless otherwise agreed.
  • We accept payments through approved methods displayed on our website.
  • Orders are subject to availability and confirmation.

Agriguard Agrovet reserves the right to cancel orders due to stock shortages, pricing errors, or other unforeseen issues.

5. Shipping and Delivery

We make every effort to deliver products promptly, but delivery times may vary due to location, weather, or logistical issues. Our shipping terms include:

  • Shipping costs and responsibilities are clearly communicated before purchase.
  • Risk of loss passes to the buyer upon delivery.
  • Delays caused by third-party carriers are not the responsibility of Agriguard Agrovet.
  • It is the customer’s responsibility to provide correct delivery information.

6. Returns, Refunds, and Exchanges

Our goal is to ensure customer satisfaction. Our return and refund policies follow these guidelines:

  • Returns must be requested within the specified timeframe provided at purchase.
  • Products must be in original packaging and condition.
  • Refunds are processed after inspection and approval of returned items.
  • Certain items, such as perishable goods or custom orders, may not be eligible for returns.

Please review our detailed Return and Refund Policy for more information.

7. Intellectual Property

All content on Agriguard Agrovet’s website, including logos, images, product descriptions, text, and designs, is the property of Agriguard Agrovet or its licensors. Users are prohibited from:

  • Reproducing, distributing, or modifying content without permission.
  • Using our intellectual property for commercial purposes without written consent.

8. User Responsibilities

As a user, you agree to:

  • Provide accurate and complete information when registering or ordering.
  • Maintain the confidentiality of your account credentials.
  • Notify us immediately of any unauthorized use of your account.
  • Use our website and services responsibly and lawfully.

Failure to comply may result in suspension or termination of services.

9. Limitation of Liability

Agriguard Agrovet is committed to providing reliable products and services but is not liable for:

  • Indirect, incidental, or consequential damages arising from the use of our website or products.
  • Errors, omissions, or inaccuracies in product information.
  • Losses resulting from delays in shipping or delivery.
  • Unauthorized access or breaches caused by third parties.

By using our services, you accept these limitations of liability.

10. Privacy and Data Protection

We respect your privacy and handle personal information according to our Privacy Policy. By using our website or services, you consent to the collection, use, and storage of your data as outlined in the policy.

11. Termination of Services

We reserve the right to:

  • Suspend, restrict, or terminate access to the website or services at any time.
  • Remove or disable user accounts for violations of these terms.
  • Limit access for users engaging in illegal, harmful, or unethical activities.

Termination does not affect obligations accrued prior to suspension.

12. Governing Law

These Terms of Service are governed by the laws of Kenya. Any disputes arising from your use of Agriguard Agrovet’s website, products, or services will be subject to the jurisdiction of Kenyan courts.

13. Changes to Terms

Agriguard Agrovet may update or revise these Terms of Service at any time. Updates will be posted on our website and will take effect immediately upon posting. Continued use of our services constitutes acceptance of any changes.

14. Contact Information

For questions, clarifications, or concerns regarding these Terms of Service, please contact us:

Agriguard Agrovet
Email: agriguardagrovet@gmail.com
Phone: +254 703 297 837
Address: Imenti House – B11, Opposite Bebabeba Entrance, Nairobi

We are committed to providing safe, reliable, and professional services while ensuring transparency and accountability to our customers.