At Agriguard Agrovet, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, interact with our services, or purchase products. By using our website or services, you agree to the practices described in this policy.
Information We Collect
We collect personal and non-personal information to provide you with better products, services, and support. The information we may collect includes:
- Personal Identification Information
- Name, email address, phone number, and company details.
- Billing and shipping information for purchases.
- Non-Personal Identification Information
- IP address, browser type, operating system, and device details.
- Website usage data, such as pages visited, time spent, and navigation patterns.
- Transactional Information
- Purchase history, payment information, and order details.
- Communication Data
- Information collected through contact forms, inquiries, newsletters, or customer support interactions.
This information helps us understand your needs, deliver relevant services, and improve your experience with Agriguard Agrovet.
How We Use Your Information
We use the information collected for the following purposes:
- To process and fulfill orders, including shipping and billing.
- To provide customer support, respond to inquiries, and manage accounts.
- To send promotional offers, updates, and newsletters (only if you opt-in).
- To analyze website performance and improve services and content.
- To comply with legal obligations and enforce our terms and conditions.
- To prevent fraud, unauthorized access, and other security risks.
By using our services, you consent to the collection and use of your information as described in this policy.
How We Share Your Information
Agriguard Agrovet does not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:
- With Service Providers
- Third-party service providers may access your data to help us operate our website, process payments, or deliver products and services.
- Examples include shipping companies, payment processors, and email marketing platforms.
- For Legal Compliance
- We may disclose personal information if required by law, regulation, or legal process.
- This includes protecting rights, safety, or property of Agriguard Agrovet, our users, or the public.
- Business Transfers
- In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
We ensure that any third parties accessing your information adhere to strict privacy and security standards.
Cookies and Tracking Technologies
Agriguard Agrovet uses cookies and other tracking technologies to enhance your browsing experience. These technologies help us:
- Analyze website traffic and usage patterns.
- Customize content and promotions based on user preferences.
- Improve website functionality and user experience.
You can choose to disable cookies through your browser settings; however, this may limit some features of our website.
Data Security
We take the security of your personal information seriously and implement reasonable measures to protect it against unauthorized access, alteration, disclosure, or destruction. Security measures include:
- Secure servers and encrypted data storage.
- Limited access to personal information by authorized personnel only.
- Regular monitoring and updates of our security protocols.
While we strive to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- Accessing and reviewing your personal data.
- Requesting corrections or updates to your information.
- Requesting the deletion of your data, subject to legal or contractual obligations.
- Opting out of marketing communications at any time.
To exercise these rights, you can contact us using the details provided below. We will respond promptly in accordance with applicable privacy laws.
Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations. When information is no longer needed, we securely delete or anonymize it.
Third-Party Links
Our website may contain links to third-party websites. Agriguard Agrovet is not responsible for the privacy practices or content of these external sites. We encourage users to read the privacy policies of any linked websites before providing personal information.
Children’s Privacy
Agriguard Agrovet does not knowingly collect personal information from children under 18 years of age. If we discover that we have inadvertently collected information from a child, we will take steps to delete it immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. Any updates will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage users to review this policy periodically.
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, you can contact us at:
Agriguard Agrovet
Email: agriguardagrovet@gmail.com
Phone: +254 703 297 837
Address: Imenti House – B11, Opposite Bebabeba Entrance, Nairobi
We are committed to protecting your privacy and ensuring transparency in how your information is collected, used, and safeguarded. Your trust is important to us, and we strive to maintain it through responsible data management practices.