Frequent Asked Questions

Your Questions, Answered

What agrochemicals does Agriguard Agrovet offer?

We provide insecticides, fungicides, herbicides, and biopesticides designed for effective crop protection and sustainable farming practices.

Yes, our products are formulated to be effective on pests while safe when used according to instructions.

Apply evenly using recommended sprayers, following label instructions for dosage, timing, and safety precautions.

Yes, many of our fungicides are multi-crop safe; always check the product label for specific crop recommendations.

Yes, we offer biopesticides and eco-friendly alternatives for sustainable pest management.

Store in a cool, dry place away from children, food, and water sources. Always follow label guidelines.

Yes, our pest control products, including bedbug solutions, are suitable for both domestic and farm use.

Yes, our seeds are selected for strong germination, uniformity, and resistance to common local diseases.

We offer sprayers, irrigation tools, planters, and other durable, user-friendly equipment for efficient farming.

Absolutely, our team provides expert advice to ensure proper application and maximum effectiveness.

Yes, all our products meet national safety and regulatory standards for agriculture.

Identify the pest type and crop, then consult our product guidelines or contact our technical support team.

We offer selective chemicals and biopesticides that minimize harm to pollinators and beneficial insects.

Some products can be mixed; always follow label instructions or consult our technical team to avoid damage.

Yes, we supply storage aids and treatments to prevent post-harvest losses and maintain crop quality.

How can I place an order with Agriguard Agrovet?

You can order online through our website, visit our store, or contact us directly via phone or email.

We accept mobile money, bank transfers, and card payments through secure channels.

Yes, all online payments are encrypted and processed securely to protect your information.

Absolutely, we offer bulk order options and can provide special pricing for large quantities.

Yes, we deliver across Kenya to ensure all farmers have access to our products.

Delivery times vary depending on location, typically within 3–7 business days.

We will notify you and offer alternatives, backorder options, or a full refund.

Shipping fees may apply depending on location and order size; details are provided at checkout.

Orders can be modified or canceled before shipping; please contact us as soon as possible.

Same-day delivery may be available for select locations and products; contact us to confirm.

How can I return a product to Agriguard Agrovet?

To return a product, contact our customer support within 7–14 days of delivery with your order details and reason for return. Pack the product securely in its original packaging, including all labels, manuals, and accessories. Using a trackable shipping method ensures your return reaches us safely.

Products that are unused, unopened, and in their original packaging are eligible for returns. Perishable items, customized orders, and expired products cannot be returned. Always check product descriptions for return eligibility before purchase.

Yes, defective or damaged products can be exchanged. Contact customer support immediately with photos or evidence of the defect. We will provide instructions for returning the item and ship a replacement once the original is verified.

Refunds are processed within 5–10 business days after receiving and inspecting the returned product. Refunds are issued via the original payment method. For faster processing, ensure all components and packaging are included.

Shipping costs are generally non-refundable unless the product was defective or we shipped the wrong item. If you are returning a product due to an error on our part, we cover the return shipping. Always keep your shipping receipts for verification.

If you receive the wrong product, contact our support team immediately. Provide your order number and a photo of the incorrect item. We will arrange for a replacement or full refund and guide you on the return process.

Inspect your products immediately upon delivery. If you notice damage, contact customer support within 48 hours and provide photos. Do not use the product, as this may affect your eligibility for a return or exchange.

Always use the original packaging and include all manuals, labels, and accessories. Use bubble wrap or padding for fragile items like farm equipment. Proper packaging prevents damage during transit and speeds up refund processing.

Once your return is received and inspected, we send a confirmation via email or SMS. Refunds are processed using your original payment method. Keep an eye on your account or mobile wallet for confirmation of the transaction.

Once your return is received and inspected, we send a confirmation via email or SMS. Refunds are processed using your original payment method. Keep an eye on your account or mobile wallet for confirmation of the transaction.

  • Contact support immediately after noticing an issue.

  • Include all packaging, accessories, and documentation.

  • Use trackable shipping methods.

  • Provide clear photos or evidence for defective items.
    Following these tips ensures faster approval and a hassle-free experience.

Do your products comply with Kenyan regulations?

Yes, all products are approved by the relevant authorities and comply with national agricultural and public health standards. This ensures safe use for crops, farms, and households.

Some chemicals can affect pollinators if misused. Use selective pesticides or biopesticides and follow application instructions to protect bees and other beneficial insects. Apply in the early morning or evening when pollinators are less active.

Yes, our bedbug and domestic pest solutions are formulated for safe home use. Always follow the dosage and application instructions, and ventilate treated areas properly. Keep children and pets away during application.

Always wear protective clothing, gloves, and masks. Avoid eating, drinking, or smoking while handling chemicals. Wash hands and exposed skin thoroughly after application.

Never pour chemicals into drains, rivers, or open land. Follow local disposal regulations or return unused chemicals to authorized collection points. Proper disposal protects the environment and human health.

Follow label instructions for dosage, timing, and application. Avoid overuse, and ensure equipment is clean before use. This reduces residues and ensures safer produce.

  • Always read and follow product labels.

  • Wear protective clothing and gloves.

  • Store chemicals securely.

  • Dispose of leftovers responsibly.

  • Use selective or eco-friendly alternatives whenever possible.
    Following these tips protects farmers, communities, and the environment.